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Printer problems with not Windows-managed devices

Category: Service Interruption

Service interruption started: 22-09-2021 11:00

Service interruption ended: 16-12-2021 10:00

Systems: Printer service

Update, Wednesday 3 November 2021 9:22

In September, necessary Microsoft Security updates were carried out. This update was necessary because a critical vulnerability had been discovered in Windows, the so-called PrintNightmare. Unfortunately, this update has caused printer problems worldwide. Also at the Radboud University it is no longer possible to print in the usual way if you use computers that are not in the AD domain. This includes all staff and students who use Windows devices that are not under the control of the ISC or users of macOS/Linux.

Printing bypass
It is possible to print from Choose there for web-upload, upload new print job. The prints will then be colour and single-sided.

If you ask a colleague to print something for you. Make sure it is not confidential documents.

Further ...
We appreciate the inconvenience of this situation. Microsoft is still working on the structural solution to the worldwide printer problem. Meanwhile, Information Services, Campus and Facilities and Konica Minolta are working together to create temporary solutions for the university.


Message, Wednesday 22 September 2021 11:00
Due to the application of necessary print server patches, problems have arisen with connecting network printers.
Efforts are being made to solve this problem by applying fixes.